Refund & Return Policy

At Popupace (operated by Myrandas Beauty And Cosmetics LLC), we want you to be completely satisfied with your 3D relief apparel. If you are not entirely happy with your purchase, we are here to help.

Return & Exchange Window

We offer a 30-day return policy, meaning you have 30 days after receiving your item to request a return or exchange.

Eligibility for Returns

To be eligible for a return, your item must be in the same condition that you received it—unworn, unused, and in its original packaging.

Please note: Due to the customized nature of our 3D printed products, items that have been opened or used will not be accepted for return unless there is a manufacturing defect or quality issue.

Return Shipping Costs

• Non-quality issues (e.g., wrong size ordered, change of mind): The buyer is responsible for the return shipping costs.
• Quality issues: If the item is defective or damaged, please contact us immediately, and we will cover the return shipping costs and provide a replacement or full refund.

How to Start a Return

To initiate a return or exchange, please email us at popupace@popupace.com. Our customer service team will review your request and provide you with a Return Merchandise Authorization (RMA) number and the specific return address. Please do not send items back to our business address without contacting us first, as they will not be accepted.

Refund Processing Time

Once we receive and inspect your return, we will notify you of the approval status. If approved, the refund will be processed to your original payment method within 5-7 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Contact Us

For any return or refund questions, please contact us at:

• Email: popupace@popupace.com
• Legal Entity: Myrandas Beauty And Cosmetics LLC
• Address: 360 Maddox Drive, Talladega, AL 35169, USA